Refund Policy

At KENATA CASABLANCA, we value our customers more than anything. If you’re unhappy with any product, you can return it to us! For refunds, all items bought at returned within 14 days from the day of purchase are eligible for a full refund. All items that are returned must be unused and should contain all of the original packaging and tags.  Please note that return shipping fees with the delivery company are the responsibility of the customer. For any question, please feel free to contact us by email to :

Some products are not eligible for returns, such as Gift cards. To return a product you are dissatisfied with, you can send all details and by email to .